Incident with service provider
Incident Report for Beyond Identity
Resolved
This incident has been resolved.
Posted Jul 28, 2022 - 13:30 CDT
Monitoring
The third-party service provider has recovered, and we have verified that our services are functional again. Our engineering team will continue monitoring the situation.
Posted Jul 28, 2022 - 12:51 CDT
Identified
We are experiencing a third-party service interruption. Their services are being recovered, and we are investigating the impact on our side. We have identified that the Beyond Identity services are working intermittently.
Posted Jul 28, 2022 - 12:34 CDT
Investigating
We are currently investigating this issue.
Posted Jul 28, 2022 - 12:21 CDT
This incident affected: Infrastructure, USA - Authentication Service, USA - Enrollment Service, and USA - Migration Service.