Apple Updates - iOS 18 and macOS

Incident Report for Beyond Identity

Resolved

Version 2.100.3 Endpoint Release

Resolved:
Authenticator unable to communicate with Safari Version 18 and above.*
Authenticator unable to communicate on iOS 18.*

*iCloud private relay must be disabled for Beyond Identity to function correctly.
Posted Sep 27, 2024 - 14:57 CDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 17, 2024 - 11:33 CDT

Identified

Apple has made changes to their Safari browser and embedded web viewer on iOS 18 and macOS 15 that block the primary mechanism by which the Beyond Identity authenticator communicates with Safari on those platforms. Authentication will still be successful, but users will see additional prompts when logging in.

On iOS 18 we recommend enabling our new “Safari Beyond Identity Extension” for the best end user experience. Guide Here:
https://support.beyondidentity.com/hc/en-us/articles/22996465952151-Enable-the-Safari-extension-on-iOS-devices

On macOS 15 Sequoia our team is in the final stages of releasing authenticator version 2.100.3, which addresses these changes. We will update when this is available.
Posted Sep 16, 2024 - 14:45 CDT