DNS-related partial outage

Incident Report for Beyond Identity

Resolved

The DNS-records have been verified being propagated, and the incident is closed.

Posted Mar 11, 2021 - 19:20 CST

Monitoring

The DNS-records have been added to alternate servers fixing the issue. All systems are operational, and our site reliability engineering team continues to monitor the situation.

Posted Mar 11, 2021 - 18:50 CST

Identified

We have identified an issue in our DNS-records. The problem is already fixed; however, the propagation of DNS-records will take some time. A new update will be provided in a timely manner.

Posted Mar 11, 2021 - 18:32 CST

This incident affected: USA - Authentication Service, USA - Enrollment Service, and USA - Migration Service.